That's easy, through our chat! By using the chat, your question will be sent to the right straight away. You will find this symbol at the bottom of the various support pages:
Click on it to start a chat.
In order for us to help you as quickly as possible, please send us your mobile phone number and mention the event you are attending or trying to buy tickets for.
We may not be able to respond immediately. Please leave your e-mail address, so we can reach you.
Piet Heinkade 181-H
1019 HC Amsterdam
Unfortunately, we do not (yet) have the resources to assist customers over the phone.