Of course it's possible that for whatever reason you are going to change your phone number. The easiest way to preserve your tickets in this case is to share your tickets with a friend before your current number is deactivated.They can then share the tickets with you on your new number again. Read about how sharing works.
If you already have a new phone number, please contact us.
To prevent fraud, we ask for official proof of your number change. It's important for us to see that you are indeed the owner of the new number. Therefore, it's important that your name and phonenumber is visible.
After receiving the documents, we ensure that your tickets are transferred and accessible via your new mobile number.
I have a new phone number. How can I reach my tickets now?
