It depends on the organizer and the terms of the sale whether you get your money back and when that happens. Of course, we will inform you as soon as possible. We inform you per e-mail. You can check and adjust your email via guts.events/profile
The decision about cancellation rests entirely with the organizer and can therefore differ per event. If you receive a refund, we will refund the money to the account you used to buy the tickets.