GUTS is slightly different from traditional ticketing companies. When you buy tickets, you choose a section and rank. The specific seats are automatically assigned to all visitors, no later than 24 hours before the event starts.
The time of your purchase is taken into account when assigning the seats.
Our system works like this to optimally fill the venue. It poses many benefits, like the fact that people who do not buy all of their tickets in one go can still enjoy the show together.
Tickets purchased in the same section on the same phone number are automatically placed together.
When the seating plan is final, you will be notified of your specific seats by e-mail. The row and seat numbers will also be visible on the tickets on your phone.
If you buy tickets after the seats are allocated -we display a warning if this is the case- you can still buy tickets as long as they are available, however we can't guarantee side-by-side seats.
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Do you have special wishes with regards to your seats (for medical reasons, for example) then please contact us here.
You can also contact us if you have purchased tickets on different phone numbers and would like to sit together. In most cases we can group your order, but keep in mind that your tickets must be in the same section.