Why does my phone number not work? Support 21 June 2022 13:50 Updated You need to enter your mobile number including your country code. For example +1 for the USA and +31 for the Netherlands. Otherwise you won’t be able to receive the text message. Related articles I have not received the SMS code How do I create an account? I don't have a smartphone. Can I still buy tickets with GUTS? Contact details Where can I find my tickets?