Why does my phone number not work? Denise 21 June 2022 13:50 Updated You need to enter your mobile number including your country code. For example +1 for the USA and +31 for the Netherlands. Otherwise you won’t be able to receive the text message. Related articles I have not received the SMS code I have a new phone number. How can I reach my tickets now? Where can I find my tickets? How do I create an account? How can I sell my tickets?