Why does my phone number not work? Denise 01 November 2021 16:35 Updated You need to enter your mobile number including your country code. For example +1 for the USA and +31 for the Netherlands. Otherwise you won’t be able to receive the text message. Related articles I have not received the SMS code How can I watch the livestream? Where can I find my tickets? How do I create an account? How can I sell my tickets?