Articles in this section

Sharing/Gifting Tickets

Support
  • Updated

If you bought tickets for yourself and/or someone else, you can share the tickets with those relatives. If you share tickets, you will end up in a group together. Everyone in your group can manage the tickets and has the same rights as you. A group member can sell a ticket, or use it at the entrance without you being there. This is why you only share tickets with people you really know and trust.

Here you will find the frequently asked questions about sharing:

How do you share tickets for a physical event?

This depends on the settings of event (chosen by the organizer). There are two options:

  • Sharing via a QR code: You can scan a code from one phone to another. This QR code is not the same as the entrance QR code but only for sharing. You need to be physically together to share the tickets. Read more about it here.
  • Sharing via link: You have a personal link in the app that you can share via WhatsApp/e-mail to make sure the other person can join your group. If the person opens this link he/she will see a screen saying you are sharing tickets with them and if they agree to his. Read more about that here.
For both options you need the latest GUTS Tickets app. You can download this in the App- or Playstore. Log in the app and open the tickets by clicking on it. Underneath you will find a button to 'Invite a Friend'. Depending on the settings of the organizer you will find the QR code for physical sharing or a link.

When can I start sharing my tickets?
You can do this right after you bought the tickets and installed the app. You don't have to wait until the day of the event. 

Can everyone in my group use the tickets?
Yes, everyone that is in the group has the same rights. Everyone can see the tickets, sell or use them. Only share the tickets with people you trust.

Can I join multiple groups for one event?
No, this is not possible. You can only be part of one group. You can invite other people that already have their own tickets. These tickets will also be added into your group.
 
What if a group member can not attend the event anymore?
You have two options:
Option 1: This person leaves the group and you can invite a new person. You (or we) can not delete someone. Always ask the person to leave your group.
Option 2: You can put this ticket up for sale. Read here how that works.

I can't leave the group, how is that possible?
If you bought the tickets and created the group, it means you can not leave. If this causes problems, please let us know so we can help you with a solution.

How does sharing a livestream ticket work?
Most of the time, it's not possible to share a ticket for a livestream. If you share a ticket, someone next to you gets access to that ticket. For livestreams, tickets are always meant for just one household. Read more about that here. 

Related articles