My tickets

My tickets

• Where can I find my tickets?
• I have paid but don't see any tickets in my account
• I did not receive a confirmation e-mail
• Can I return my tickets?
• I have a new phone number. How can I reach my tickets now?

Scanning my tickets

• How do I enter the event?
• My screen is cracked, how can you scan my ticket?
• When will the lock on my ticket disappear?
• I want to print my tickets, is that possible?

Sharing tickets

• Sharing/Gifting Tickets
• Sharing tickets via QR Code
• Sharing via Link
• When sharing tickets, the app indicates that we are not at the same location, what can I do?
• Share/give away tickets (livestream)

Reselling my tickets

• How can I sell my tickets?
• What happens to my tickets when I put them up for sale in GUTS?
• Can I sell my GUTS tickets through another website?

My tickets as an Event Collectible

• What is an Event Collectible
• How do I see my Event Collectible?
• What else can I do with my Event Collectible?
• I have my own Web3 Wallet - How do I input my own wallet address?

Livestream

• How can I watch the livestream?
• Cast the livestream to your TV
• The sound is not working during the livestream. What can I do?
• My livestream is lagging while my internet is good. What can I do?

Merchandise

• I bought merchandise. Where can I fill in a shipping address?
• I have purchased merchandise, where can I find the shipping & delivery information?